Shipping Policy

We offer free shipping on standard ground shipping orders above $200 to our cherished clients all over Canada (subject to some restrictions). We dispatch all orders promptly, and you should receive your package within 5-10 business days (Business days do not include weekends and holidays and there is no weekend delivery). In stock orders placed after 9 a.m. will be shipped out next business day.
Due to the very high shipping costs, all orders dispatched to Yukon, Nunavut, and North Western Territories will be charged a shipping fee regardless of dollar value.
We do not provide our free standard shipping option on the products mentioned below: Oversized Products not limited to:

  • Lift Chairs and Mobility Scooters
  • Incontinence Supplies
  • Hospital Beds
  • Mattresses
  • Patient Lifts
  • Wheelchair Ramps
  • Power Wheelchairs
  • Manual Wheelchairs
  • Rollators

Each product page carries ample information about the Canada-wide shipping expenses for bulky and oversized equipment. You can get in touch with our team at Nu-Life Home Health Care Ltd to get a shipping quote for a remote or rural location.

In-Store Pickup

If in-store pickup is selected at checkout, an order confirmation email will automatically be sent when the order is placed. Once the order is available for pickup, another email will be sent indicating pickup details. Please wait for the second email, so that we can have your order ready.

Longer Shipping Durations

There are certain items that take longer to ship, around 5 weeks. We make sure that the process is smooth and convenient for our clients and one of our courteous agents will work with you closely as you checkout to provide out with an estimated delivery date.
These items include:

  • Power scooters and wheelchairs
  • Lift chairs
  • Patient Lifts
  • Wheelchair Ramps
  • Home Care Beds

Freight Delivery

Certain oversized items require freight shipping to avoid any damages or disruptions.
These items include:

  • Power wheelchairs
  • Power scooters
  • Patient Lifts
  • Lift chairs
  • Hospital Beds
  • Mattresses
  • Wheelchairs
  • Wheelchair Ramps

The freight company contacts the customer once their desired item has arrived to arrange a delivery schedule that is most convenient.

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Customer Reviews

NU-Life Home Health Care

Customer Reviews

Stephine A Dec 25, 2022

Facebook
I ordered a wheelchair for my grandmother and received the order in just 3 days. Customer Support was quite helpful.

Danny Cooper Dec 11, 2022

Google
Excellent Customer Support, Easy to order online and track the order. Highly Recommended!

Amanda Herrick Nov 29, 2022

Yelp
Fantastic Experience! NU-Life is providing medical supplies at cheap rates with quick delivery.

Jeff K Jan 24, 2023

Yelp
When it comes to Home Healthcare supplies, NU-Life is my best choice. They have durable items with fast delivery.